How to Order

Everything you need to know about lead times, delivery, pickup and payment before you place your order. Every item is made fresh to order at the time requested when you place the order, by our kitchens in Christchurch.

LEAD TIME

Your order is made fresh by the time you request them to be made, we ask for at least 1 day's (24-48 hours') notice. Same-day may be possible for urgent orders, email us to check.

🎂 Cakes need 48 hours' (2 days') notice. For urgent orders please email us.

⚡ Need something right now? Every Double Dribble venue has its own online ordering with pickup in about 20 minutes — find your nearest on our Meet our Brands page, or ring the stores for store menu ordering.

DELIVERY

We deliver across Christchurch (minimum order $200 for delivery). Fees are based on your distance from our city-centre kitchens at 255 St Asaph Street:

Within 5km

$25

5km – 10km

$35

10km – 20km

$45

One order, one delivery, one fee — even when your cart mixes food from several of our kitchens, we can combine them to deliver with one delivery fee. Not sure if we deliver to you? Email us and we'll confirm.

PICKUP

Prefer to collect? Pickup is free with no minimum order — perfect for orders under the $200 delivery minimum. Your order confirmation tells you exactly where to collect, based on what's in your order:

Most orders: Eightgrains, Little High Eatery, 255 St Asaph Street
Bakery-only (cakes, focaccia, matcha drinks, cinnamon rolls): Blue Moon Bakehouse, Little Foragers Market, 70 Riccarton Road
Sandwiches, wraps & dessert slices: Dose Diner, 295 Blenheim Road
Muy Muy platters: Muy Muy, 44 Welles Street

Pickup orders are made fresh for your booked time — they're not sitting in a cabinet. For immediate pickup (about 20 minutes), order directly from the venue's own website via Meet our Brands.

PAY BY INVOICE OR PO

Business order? Choose Pay by invoice at checkout — your GST invoice is emailed automatically, with payment due within 2 days. Add your PO number in the order notes and it'll appear on the invoice.

Every order (card or invoice) gets a GST receipt by email, so accounts can be squared away in seconds.

MODIFYING YOUR ORDER

Need to change something after checkout? Email us as soon as possible with your order number and changes needed — we'll update everything, including your invoice.

Changes can be made up to 48 hours before your delivery or pickup. After this point preparation admin might not have enough time to inform venue nor ordering enough ingredients to prepare with, if making process already begun and we may not to able to make changes less than 48hr notice.

CUSTOM & SPECIAL ORDERS

Can't find what you're looking for? Email us and we'll let you know if we can help. Custom menus are available for large events with sufficient notice.